Contact Newcastle Citizens Advice
City Bureau
Drop-in advice times:
10.00 am to 12.00 noon & 1.00 pm to 3.00 pm
Monday, Tuesday, Thursday &
Friday.
4.00 pm to 7.00pm, Thursday.
Newcastle Citizens Advice Bureau
St Cuthbert's Chambers
35 Nelson Street
Newcastle upon Tyne
NE1 5AN
Fax: 0191 232 0461
Email: citycab@newcastlecab.org.uk
Telephone: 0844 499 4717
Chief Executive - Shona Alexander
Advice Services Manager - Tracy Armstrong
Contracts Manager - Robert Owens
If you would like to contact us in writing you can email, fax or write to us at the City Bureau. Please include your full postal address in your correspondence. We will reply to email messages by letter - we are sorry that in busy periods the delay may extend to eight weeks. If you require advice more quickly then please come along to one of our drop in advice sessions. We provide advice to residents who live or work within the area covered by Newcastle City Council. If you would like to find the bureaux for other parts of the country visit the national site.
Cruddas Park Bureau
Drop-in advice times: 10.00 am to 1.00 pm
Tuesday and Thursday.
Cruddas Park CAB
Unit 12
Shopping Centre
Cruddas Park
Newcastle upon Tyne
NE4 7RW
Cowgate Bureau
Click here for directions to Cowgate CAB
Drop-in advice times: 10.00am to 2.00pm
Monday and Friday.
Cowgate CAB
Cowgate Neighbourhood Centre
Houghton Avenue
Newcastle upon Tyne
NE5 3HY
The Cowgate Neighbourhood Centre is near Montagu School.
Telephone: 0844 499 4717
Telephone
We answer our public telephone number 0844 499 4717 from 10.00 am to 12.30 pm on Monday, Tuesday, Thursday & Friday.
Blakelaw Community Centre
Drop-in advice times: 5pm to 7pm Friday and
10am to 12 noon, Saturday.
Blakelaw Community Centre
Binwood Ave
Blakelaw
Newcastle upon Tyne
NE5 3PN
Newcastle Debt Advice Service (NDAS)
Stuart Lord
Newcastle Citizens Advice Bureau
St Cuthberts Chambers
35 Nelson Street
Newcastle upon Tyne
NE1 5AN
Telephone: 0191 2331055
The Newcastle Debt Advice Service provides specialist advice to clients with debt problems in Newcastle. Appointments can be made for clients who have been referred by a CAB adviser or from another service. Last year the unit's experienced staff dealt with 806 cases involving over £5 million pounds of debt.
Face to Face Debt Advice

Face to Face Debt Advice
Newcastle Citizens Advice Bureau
St Cuthberts Chambers
35 Nelson Street
Newcastle upon Tyne
NE1 5AN
We have seven advisers offering debt and money advice to financially excluded members of the public experiencing debt and other financial problems. Appointments can be made for clients who have been referred by a CAB adviser or from another service.
Tribunal Assistance Scheme (TAS)
Robert Owens
Newcastle Citizens Advice Bureau
St Cuthberts Chambers
35 Nelson Street
Newcastle upon Tyne
NE1 5AN
The Tribunal Assistance Scheme supports clients from all parts of Newcastle, who have been referred by a CAB adviser or by another service. Expert advice is available on on Income Support, Incapacity Benefit, Disability Living Allowance, Attendance Allowance, Housing and Council Tax Benefits and Jobseeker’s Allowance. £532,353.98 was recovered for clients in 2003/4, and 98 tribunals were attended.
